There is some good news for airline travelers with lost bags or delayed flights. The Department of Transportation announces new passenger protection measures Wednesday.
It's bad enough when an airline loses your checked bag. It adds insult to the injury when they've charged you to check that bag and you can't get your money back.
Airlines will be required to refund any checked bag fee if that bag is lost. It only seems fair, but Transportation Secretary Ray LaHood says the airline industry had to be forced into it.