The Federal Communications Commission announced last month that it would propose new rules. In a blog post, Chairman Tom Wheeler insists that the open Internet rules will help maintain what's called network neutrality. That is, making certain that your Internet provider doesn't give a faster connection to a service that can pay more.
Roughly one in four cellphone towers in the path of Hurricane Sandy went out of service. It was a frustrating and potentially dangerous experience for customers without a landline to fall back on. Now, local officials and communications experts are pushing providers to improve their performance during natural disasters.
Lori McCaskill lives in Brooklyn, and when Sandy hit last October, her Verizon cell service went out. She couldn't work. She couldn't check in with family and friends. Her sister was due to have a baby any day.