Social media allows the NFL, NASCAR and other pro sports leagues to hear from fans in real time. And that feedback has become so important, leagues have built what are essentially social media command centers to monitor trends and engage directly with fans.
As the NASCAR season climaxes, America's prime motor sport continues to see its popularity in decline. For several years now, revenues and sponsorship have plummeted, leaving an audience that increasingly resembles the stereotype NASCAR so desperately thought it could grow beyond: older white Dixie working class.
Both ESPN and the Turner Broadcasting Co., longtime NASCAR networks, took a look at the down graphs and the down-scale demographics and didn't even bother to bid on the new TV contract.
This year's edition of the Daytona 500 posted its strongest TV ratings since 2008, thanks to a buildup of attention drawn by Danica Patrick's history-making pole position and a horrendous crash during a race at the track Saturday. Viewership peaked late in the race, when Patrick dropped from third position to finish eighth behind winner Jimmie Johnson.
The biggest percentage gains in viewership seem to have come in big cities.