Tagged: Airlines

Many travelers using United Airlines faced delays Tuesday, but they weren't connected to Hurricane Isaac. Instead, the airline's computer network crashed, leaving large parts of its system paralyzed Tuesday afternoon.

First noted around 2:15 p.m. EDT, the problems persisted until about 6:30 p.m. EDT, when the airline tweeted that it is "in the process of resuming operations and rebooking customers."

Transcript

DAVID GREENE, HOST:

The Department of Transportation said it has fined JetBlue $90,000, after it failed to inform passengers that they could leave a plane that sat at the gate for close to three hours.

DOT said that violated airline protection rules that went into effect in April 2010. The rule says that if passengers can get off the plane, they should be informed that they can do so and they should be given updates every 30 minutes.